Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Last Updated: March 20, 2025

1. Introduction and Scope

This Privacy Policy applies to all services offered by Us, AI Trading Platform ("we", "us", or "our"), including our website, mobile application, and related services (collectively, the "Platform"). By using our Platform, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

We understand the importance of your personal information and are committed to protecting it. This Privacy Policy explains:

  • What information we collect about you
  • How we collect this information
  • How we use this information
  • How we share this information
  • How we protect this information
  • Your rights regarding your information

2. Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect depend on how you interact with our Platform.

2.1 Personal Information

When you register an account, we collect information that can be used to identify you, such as:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Country of residence
  • Gender

2.2 Financial Information

To provide our trading services, we may collect financial information, including:

  • Cryptocurrency wallet addresses
  • Transaction history
  • Investment preferences
  • Trading behavior and patterns

2.3 Technical Information

When you use our Platform, we automatically collect certain technical information, including:

  • Device information (type, model, operating system)
  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Log information (pages visited, time spent, clicks)

2.4 Communication Information

If you contact our customer support or participate in surveys or promotions, we may collect:

  • Content of your communications with us
  • Survey responses
  • Feedback and testimonials

3. How We Collect Information

We collect information through various methods:

3.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Complete your profile
  • Make deposits or withdrawals
  • Set up trading preferences
  • Communicate with our customer support
  • Participate in surveys or promotions

3.2 Automated Collection

We automatically collect information when you use our Platform through:

  • Cookies and similar tracking technologies
  • Log files
  • Web beacons and pixels
  • Analytics tools

3.3 Third-Party Sources

We may receive information about you from third parties, including:

  • Business partners
  • Identity verification services
  • Fraud prevention services
  • Public databases

4. How We Use Your Information

We use your information for various purposes, including:

Purpose Types of Data Used
Providing and improving our services Personal, Financial, Technical
Processing transactions Personal, Financial
Identity verification and fraud prevention Personal, Technical
Personalizing user experience Personal, Technical, Financial
Customer support and communication Personal, Communication
Marketing and promotional activities Personal, Technical
Legal compliance and regulatory requirements Personal, Financial, Technical
Security and platform integrity Personal, Technical

We process your information based on the following legal grounds:

  • To perform our contract with you
  • To comply with legal obligations
  • For our legitimate business interests
  • With your consent (where required)

5. How We Share Your Information

We may share your information with the following categories of recipients:

5.1 Service Providers

We share information with third-party service providers who help us operate our Platform, such as:

  • Payment processors
  • Identity verification services
  • Cloud storage providers
  • Analytics providers
  • Customer support tools

5.2 Business Partners

We may share information with business partners who offer services in conjunction with our Platform, such as:

  • Cryptocurrency exchanges
  • Liquidity providers
  • Market data providers

5.3 Legal and Regulatory Authorities

We may share information with law enforcement, regulatory authorities, or other third parties when:

  • Required by law, regulation, or legal process
  • Necessary to protect our rights, property, or safety
  • Necessary to investigate fraud or security issues
  • In connection with a merger, acquisition, or sale of assets

5.4 With Your Consent

We may share your information with other third parties when you have provided your consent to do so.

Important Note: We do not sell your personal information to third parties for monetary or other valuable consideration.

6. Data Security and Protection

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Encryption

We use industry-standard encryption to protect sensitive data both in transit and at rest.

Access Controls

We limit access to personal information to authorized personnel who need it to perform their job functions.

Authentication

We offer strong authentication options, including two-factor authentication, to protect your account.

Regular Audits

We conduct regular security assessments and audits to ensure the effectiveness of our security measures.

While we take reasonable steps to protect your information, no security system is impenetrable. We cannot guarantee the security of your information transmitted to our Platform. Any transmission of information is at your own risk.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Legal obligations to which we are subject
  • Statutes of limitations for potential legal claims
  • Operational necessities

When we no longer need to use your information, we will take steps to securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have various rights regarding your personal information, including:

8.1 Access and Portability

You have the right to access the personal information we hold about you and to receive a copy of this information in a structured, commonly used, and machine-readable format.

8.2 Correction

You have the right to request that we correct inaccurate or incomplete personal information about you.

8.3 Deletion

You have the right to request the deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

8.4 Restriction and Objection

You have the right to request that we restrict the processing of your personal information and to object to the processing of your personal information in certain circumstances.

8.5 Withdrawal of Consent

Where we process your information based on your consent, you have the right to withdraw that consent at any time.

8.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

Note: We may need to verify your identity before processing your request, and in some cases, we may be unable to fulfill your request due to legal obligations or legitimate business interests.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Platform.

9.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the Platform to function properly
  • Functional Cookies: Remember your preferences and settings
  • Analytical Cookies: Help us understand how users interact with our Platform
  • Marketing Cookies: Used to deliver relevant advertisements and track their effectiveness

9.2 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may affect your experience and the functionality of our Platform.

9.3 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Currently, our Platform does not respond to "Do Not Track" signals.

10. International Data Transfers

We operate globally and may transfer your information to countries or regions that may not provide the same level of data protection as your home country. When we transfer your information internationally, we implement appropriate safeguards to ensure that your information remains protected.

These safeguards may include:

  • Standard contractual clauses approved by relevant data protection authorities
  • Binding corporate rules for transfers within our corporate group
  • Derogations for specific situations, such as with your explicit consent

By using our Platform, you consent to your information being transferred to countries outside your country of residence, including to countries that may have different data protection rules.

11. Children's Privacy

Our Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Platform and, where required by law, seeking your consent.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices. The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

We will respond to your inquiry as soon as reasonably possible and within the timeframe required by applicable law.